Export Success: Kitchen Leave-Post Detector (mmWave Radar) (WL-KD400) — Oslo, Norway
This case study documents Wanlin Fire Protection's successful export project supplying Kitchen Leave-Post Detector (mmWave Radar) (WL-KD400) to a leading home security installer in Oslo, Norway.
Project Overview
| Field | Detail |
|---|---|
| Client Type | Home Security Installer |
| Location | Oslo, Norway |
| Product | Kitchen Leave-Post Detector (mmWave Radar) (WL-KD400) |
| Quantity | 536 pcs |
| Contract Value | USD 178,000 |
| Certifications Required | RoHS / ETL |
| Delivery Time | 2 weeks from order confirmation |
| Incoterms | CIF Oslo |
Client Challenge
The home security installer in Oslo was looking to expand its home fire safety product range to meet growing residential market demand in Norway. Previous suppliers had issues with:
- Inconsistent product quality between batches
- Missing RoHS / ETL certification documentation
- Long lead times (60+ days) causing stock-outs
- Limited APP localization — English-only interface unsuitable for Norway consumers
Wanlin's Solution
Wanlin assigned a dedicated export account manager to the Oslo client and provided:
1. Pre-shipment QC inspection by SGS at Wanlin factory — client received full report before payment.
2. Complete RoHS / ETL documentation package — accepted by Norway customs on first submission.
3. Customized packaging with Norway language instructions and local compliance marks.
4. 2-week delivery via sea freight (FCL) + DHL air for urgent replenishment orders.
5. English + local-language APP — reducing customer support burden for the Oslo client.
Results After 6 Months
- Zero quality-related returns from end consumers in Norway
- 90% repeat purchase rate among end users who registered the APP
- Client expanded from 1 SKU to 5 Wanlin product lines
- Second order placed within 4 months — quantity increased by 65%
- Achieved ISO 9001 factory audit acceptance by Norway insurance partner
Client Testimonial
"Wanlin is the most reliable China factory partner we have worked with in the home fire safety category. Their certification documentation is complete, their quality control is consistent, and their export team responds quickly. We plan to grow our Wanlin SKUs to cover our entire fire safety product range in Norway."
— Procurement Manager, Home Security Installer, Oslo
Start Your Partnership with Wanlin
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
Published Date
2026-06-01
Contact
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
